Temario
About:
A Food and Beverage Manager is responsible for a team of food and beverage servers and for the efficient operation of a dining facility. Effective food and beverage managers offer guests the ultimate wining and dining experience.
What you will learn:
Upon completing this course, you will have the skills to:
Motivating and inspire a team
Manage efficient operations in various areas of a food establishmentDirect, plan and control all aspects of food and beverage services
Deliver excellent sales and customer service skills
Control budgets and forecast financial figures
Manage cash and inventory
Develop or adopt new products and services to attract and retain more customers
Apply local legislations and regulations that govern quality and safety
Key topics
With the Food and Beverage Manager Course, you will study the following modules:
Leadership
Administration
Marketing
Operations
Human Resources Managementç,
Legislation
The course modules are presented in four workbooks focused on different management themes, each presented in the context of managing a food and beverage operation: Marketing and Operations, Administration, Leadership and Legislation, and Human Resource Management.
The course study is designed around carefully designed occupational standards by the tourism and hospitality sector. You will choose among six examination sessions to write in. Successful exam candidates will earn the IATA Food & Beverage Manager Course Diploma.
Who should attend:
Restaurant/dining room servers and managers
Hotel, resort and convention center managers
Catering managers
Banquet servers and managers
