Objetivo General: Adquirir las habilidades lingü,ísticas y el vocabulario necesario para desarrollar adecuadamente la atención al cliente en agencias de viajes o puntos de información turística.
CONTENIDO
Presentation of tourist information - Negotiating Contracts for Online Provision I
Presentation of tourist information - Negotiating Contracts for Online Provision II
Presentation of tourist information - Giving Information to Tourists about Environmental Practice & Legislation I
Presentation of tourist information - Giving Information to Tourists about Environmental Practice & Legislation II
Presentation of tourist information - Dialogue Questions
Presentation of tourist information - Formal Writing Practice. Arranging a Meeting
Presentation of tourist information - Dealing with an Accident & Insurance Claim I
Presentation of tourist information - Food & Beverage Suppliers
Presentation of tourist information - Problems with Delivery Suppliers
Presentation of tourist information - Typical Situation: Travel agency
Presentation of tourist information - Typical Situation: Travel agency
